Effective Date: 25th November, 2024
At Laam Shea Products, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this policy.
- Information We Collect
- How We Use Your Information
- Sharing Your Information
- Your Privacy Choices
- Data Retention
- Data Security
- International Data Transfers
- Children’s Privacy
- Updates to This Privacy Policy
- Contact Us
We may collect and process the following types of personal information:
Information You Provide: Name, email address, phone number, billing and shipping addresses when you place an order or contact us. Account details when you register on our website. Feedback or enquiries submitted through our contact forms.
Automatically Collected Information: IP address, browser type, operating system, and browsing behaviour through cookies and analytics tools. Location data (if enabled).
Payment Information: Payment details when you make a purchase, processed securely by our third-party payment providers.
We use your personal data to:
Provide Services: Process orders, manage accounts, and deliver products.
Improve Your Experience: Personalise content, improve website functionality, and recommend products tailored to your preferences.
Communicate with You: Send updates about your order, respond to enquiries, or share promotional offers (if you have opted in).
Ensure Security: Detect and prevent fraud, unauthorised activities, or technical issues.
Analyse Performance: Understand how users interact with our site to enhance usability and performance.
We do not sell, rent, or trade your personal data. However, we may share your information with:
Service Providers: Trusted third-party providers that assist with order fulfilment, payment processing, or website hosting.
Legal Compliance: Authorities or legal entities if required by law or to protect our rights.
Marketing Partners: With your consent, for targeted advertising or promotional campaigns.
You have the right to:
Access and Update Information: View and correct your personal data through your account.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
Restrict Cookies: Manage your cookie preferences via your browser or our cookie management tool.
Request Data Deletion: Contact us to request the deletion of your personal data, subject to legal and contractual obligations.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include secure servers, encryption, and regular system audits.
If you are accessing our website from outside Ghana, please note that your data may be transferred to and stored in Ghana or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws.
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy regularly to stay informed.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@laamshea.com
Phone: (+233) 0502253500
Address: Boa Antwi Avenue,
Odeneho Kwadaso,
Kumasi
Your trust is important to us, and we are committed to protecting your privacy. Thank you for choosing Laam Shea Products!